Terms of Service

SERVICE AVAILABILITY

Forevermark Flowers offers an ordering and delivery service from our own store in Newton, Massachusetts. We do not accept orders from individuals to a postcode in which we cannot deliver to. Operating hours will vary depending on local trading conditions. Please click on the relevant link to view the menus on our Service, and then click on your chosen menu which will provide you with the option to submit your order.

ORDERS

When you place an order through our Service, an email thanking you for your order and confirming your order has been received and accepted us (the “Confirmation Email”) will be sent to you by us. The contract for the supply of any order through us will be between you and us and will only be formed when you have been sent the Confirmation Email by us. Please ensure that you have given us a correct email address as this is how we will communicate with you about your Order. Please also ensure that you provide an accurate address and telephone number to ensure that your orders arrive to the correct location. If you do not open the door or respond to telephonic correspondence within 10 minutes of our delivery drivers physically reaching your address, we reserve the right to leave the premises, and you will be charged for the delivery. Forevermark Flowers seeks to provide a quality service and will be the first contact in event in there is a problem with your delivery either in regards to quality and/or substance. We do monitor our deliveries very closely and it is of the utmost importance to us that they comply with our standards and help us to maintain our reputation. Please let us know if you have any comments relating to our deliveries or in respect of the orders made by emailing or calling us.

FLOWERS

All orders are subject to availability. We may offer an alternative for any order it cannot provide you with. Please call us prior to ordering if you have an allergy. We cannot guarantee that any of the deliveries by us are free of allergens.

PRICE AND PAYMENT

The price of any order will be listed on our Service. Prices include value-added tax (VAT). Prices will vary between menus. Prices are liable to change at any time, but changes will not affect orders in respect of which you have been presented with the Confirmation Email, save in the case of an obvious pricing mistake, whereby we will notify you as soon as we can about the pricing issue. You may be able to cancel your order once we notify you. Despite our best efforts, some of the services listed on our Service may be incorrectly priced. We will normally verify prices as part of the order process. Payment for all services can be made by credit or debit card through our Service. Once your order has been confirmed your credit or debit card will have been authorized and the amount marked for payment. Payment is made directly to Forevermark Flowers. We are authorized by any third party to accept payment on their behalf and payment of the price of any service or product to us will discharge your obligations to pay such price to a third party. When we make a delivery, we may at our sole discretion charge you a payment processing fee which will be notified to you before you complete your order.

SEVERABILITY

If any provision of this agreement is judged to be illegal or unenforceable, the continuation in full force and effect of the remainder of the provisions shall not be prejudiced

ENTIRE AGREEMENT

These terms contain the whole agreement between the parties relating to its subject matter and supersede all prior agreements, arrangements, and understandings between the parties relating to that subject matter.

OUR RIGHT TO VARY THESE TERMS AND CONDITIONS

Forevermark Flowers may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are binding on you.

LAW AND JURISDICTION

The State Courts of Massachusetts will have jurisdiction over any claim arising from or related to, any use of our Services. These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed following the General Law of Massachusetts